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Terms & Conditions

Order Processing

We will deliver your order to the delivery address given at the time you place your order. Please allow 3-4 days to process your order. We do not ship on weekends. Each product purchased is sold subject to its product description. All lamps sold on industrialsun.com are in second-hand. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct. For deliveries outside the E.U customers will be responsible for any applicable customs duties, taxes and clearing charges.

Cancellation and Return Policy

Items can be returned for store credit within 14 days of the purchase as long as product is in its original condition. All shipping fees are non-refundable unless product is determined to be damaged or defective.We recommend you use registered post and retain the proof of postage in case the parcel gets lost. Many of our items are hand restored and may therefore vary from the image shown. We are happy to answer any queries before orders are placed. Before returning any items please contact us by email at info@industrialsun.com or telephone 00351-964103521.

 

Privacy Policy

We respect your privacy rights and recognises the importance of protecting the information we collect about you. Personally-identifiable information (such as your address, name, phone number, or e-mail address) will not be collected unless given by you voluntarily and knowingly.Your personally-identifiable information WILL NOT be sold. Industrialsun.com will confidentially maintain your personal information and will use it only to enhance or support your relationship with us.

Guarantees

Our Products, except where expressly stated, are vintage, meaning that the Product has been pre-owned and usually worn. Please take into consideration that our Products may therefore have slight imperfections due to their age and previous wear. Where Products have a material imperfection this will be stated in the description of the item on the Site.We can not offer guarantees on products sold at industrialsun.com due to their age and previous wear. Many of our items are hand restored and may therefore vary from the image shown. We are happy to answer any queries before orders are placed.

Retention of Title

 

Property of all products sold to the consumer by IndustrialSun and products delivered by the seller remains with IndustrialSun or the seller as long as the consumer has not fulfilled the claims under the agreement or earlier or later similar agreements and as long as the consumer has not fulfilled the demands of IndustrialSun due to failing to observe such agreements, including demands relating to penalties and costs.

Legal Notice

This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with Portuguese Law.If you have any questions on any aspect of TheIndustrialSun please contact us: email - info@industrialsun.com; phone - 00351964103521 ; Address - Av. Dom Pedro V, nº 41, 2º drt 2795-152 Linda-a-Velha / Portugal.

Liability

Unless expressly stated to the contrary to the fullest extent permitted by law, IndustrialSun, its content providers, advertisers or linked sites shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this web site, even if IndustrialSun had been advised of the possibility of such damages and irrespective of whether such damages arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
You have read this disclaimer and agree to it on the basis that you agree it is reasonable.

Cancellation / Withdrawal of contract

We may cancel a contract under these terms and conditions immediately, by giving you written notice of termination, if: you fail to pay, on time and in full, any amount due to us under the contract; or you commit any breach of the terms of the contract.

We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.

If a contract under these terms and conditions is cancelled: we will cease to have any obligation to deliver products which are undelivered at the date of cancellation;

you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products); and all the other provisions of these terms and conditions will cease to have effect.

Defective / Faulty goods

The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller by email within 7 days if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.

Where a claim of defect or damage is made, or the wrong goods have been sent, the Goods shall be returned by the Buyer to the Seller within 28 days of delivery. The Buyer shall be entitled to a credit note. Should the Goods be deemed by the Seller as defective at the Buyer's fault, then a replacement, credit note and refund will be denied to the Buyer and it is the Buyer's responsibility to arrange the Goods to be returned to them.

Terms and Conditions

 

In using industrialsun.com you are agreeing to the terms and conditions that are displayed on this page. Please review these terms and conditions as upon entering industrialsun.com constitutes your agreement to follow and abide by these terms. If you choose to deny these terms and conditions please do not use industrialsun.com.

IndustrialSun reserves the rights to update and change the terms and conditions at any time. By visiting industrialsun.com you accept the terms and conditions as specified this page after any modifications to these terms. Please continue to review the terms and conditions after each visit to the site.

If you would like to remove your information from our database, change your information, or opt out of receiving communication, you may contact us by email info@industrialsun.com.

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